Nissan customer care program
NISSAN CARES . . .
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service needs.
However, if there is something that your NISSAN dealer cannot assist you with or you would like to provide NISSAN directly with comments or questions, please contact the NISSAN Consumer Affairs Department using our toll-free number:
For U.S. customers
1-800-NISSAN-1
(1-800-647-7261)
For Canadian customers
1-800-387-0122
The Consumer Affairs Department will ask for the
following information:
– Your name, address, and telephone number
– Vehicle identification number (attached to the
top of the instrument panel on the driver’s
side)
– Date of purchase
– Current odometer reading
– Your NISSAN dealer’s name
– Your comments or questions
OR
You can write to NISSAN with the information at:
For U.S. customers
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
For Canadian customers
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
For U.S. customers
nnaconsumeraffairs@nissan-usa.com
For Canadian customers
information.centre@nissancanada.com
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
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The light illuminates when the trunk lid is opened.
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Reporting safety defects
For USA
If you believe that your vehicle has a defect
which could cause a crash or could
cause injury or death, you should immediately
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