Nissan customer care program

NISSAN CARES . . .

Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service needs.

However, if there is something that your NISSAN dealer cannot assist you with or you would like to provide NISSAN directly with comments or questions, please contact the NISSAN Consumer Affairs Department using our toll-free number:

For U.S. customers
1-800-NISSAN-1
(1-800-647-7261)

For Canadian customers
1-800-387-0122

The Consumer Affairs Department will ask for the following information:
– Your name, address, and telephone number
– Vehicle identification number (attached to the top of the instrument panel on the driver’s side)
– Date of purchase
– Current odometer reading
– Your NISSAN dealer’s name
– Your comments or questions

OR

You can write to NISSAN with the information at:

For U.S. customers
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003

For Canadian customers
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5

or via e-mail at:

For U.S. customers
nnaconsumeraffairs@nissan-usa.com

For Canadian customers
information.centre@nissancanada.com

We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.

    See also:

    Releasing the trunk lid
    Press the button for longer than 0.5 seconds to open the trunk lid. The trunk release button will not operate when the ignition switch is in the ON position or when the trunk cancel switch is ...

    Air fresheners
    Most air fresheners use a solvent that could affect the vehicle interior. If you use an air freshener, take the following precautions: ● Hanging-type air fresheners can cause permanent di ...

    Driving Impressions
    The Pathfinder is a mighty smooth operator. Not only is Nissan’s SUV a true pleasure to drive and ride in, but it also delivers plenty of performance. The ride quality reaches close to gentle, a ...