Troubleshooting guide

The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.

Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.

Starting and driving

    See also:

    Engine block heater (if so equipped)
    WARNING: - Do not use your engine block heater with an ungrounded electrical system or a 2-pronged adapter. You can be seriously injured by an electrical shock if you use an ungrounded connec ...

    Operating tips
    ● Say a command after the tone. Voice commands cannot be accepted when the icon is . ● If the command is not recognized, the system repeats the announcement. Repeat the command in a c ...

    Maximum trailer loads
    Never allow the total trailer load to exceed the value specified in the “Towing Load/Specification” chart. The total trailer load equals trailer weight plus its cargo weight. - When towing ...