Nissan customer care program
NISSAN CARES ...
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service needs.
However, if there is something that your NISSAN dealer cannot assist you with or you would like to provide NISSAN directly with comments or questions, please contact the NISSAN Consumer Affairs Department using our toll-free number:
For U.S. customers
1-800-NISSAN-1
(1-800-647-7261)
For Canadian customers
1-800-387-0122
The Consumer Affairs Department will ask for
the following information:
- Your name, address, and telephone number
- Vehicle identification number (attached to
the top of the instrument panel on the
driver’s side)
- Date of purchase
- Current odometer reading
- Your NISSAN dealer’s name
- Your comments or questions
OR
You can write to NISSAN with the information at:
For U.S. customers
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com
For Canadian customers
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.com
if you prefer, visit us at:
www.nissanusa.com (for U.S. customers) or
www.nissan.ca (for Canadian customers)
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
See also:
Brake fluid
Check the brake fluid level in the reservoir. If the
fluid level is below the MIN line or the brake
warning light comes on, add Genuine NISSAN
Super Heavy Duty Brake Fluid or equivalent DOT
3 fl ...
Shift lock release
If the battery charge is low or discharged, the
shift selector may not be moved from the P (Park)
position even with the brake pedal depressed
and the shift selector button pushed.
It will be ne ...
Emergency engine shut off
To shut off the engine in an emergency situation
while driving perform the following procedure:
– Rapidly push the push-button ignition switch 3
consecutive times, or
– Push and hold the push- ...