Troubleshooting guide

The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for the appropriate error.

Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.

Starting and driving

    See also:

    Air fresheners
    Most air fresheners use a solvent that could affect the vehicle interior. If you use an air freshener, take the following precautions: ● Hanging-type air fresheners can cause permanent disco ...

    Freeing a frozen door lock
    To prevent a door lock from freezing, apply deicer through the key hole. If the lock becomes frozen, heat the key before inserting it into the key hole or use the remote keyless entry keyfob. ...

    Connect Phone
    NOTE: Add Phone command is not available when the vehicle is moving. Use the Connect Phone commands to manage the phones connecting to the vehicle or to enable the Bluetooth® function on t ...