Troubleshooting guide

The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.

Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.

Starting and driving

    See also:

    Rear-facing child restraint installation using LATCH
    Refer to all Warnings and Cautions in the “Child Safety” and “Child Restraint” sections before installing a child restraint. Follow these steps to install a rear-facing child restraint u ...

    Giving voice commands
    1. Press the switch located on the steering wheel. 2. A list of commands appears on the screen, and the system announces, “Would you like to access Phone, Navigation, Information, Audio or ...

    Glass
    When cleaning the rear window, it may be easier to clean if the high-mounted stop light (if so equipped) is removed first. Be careful when removing the high-mounted stop light to reduce the risk ...