Troubleshooting guide

The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for the appropriate error.

Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.

Starting and driving

    See also:

    Music Box Hard Drive audio system with Navigation System (if so equipped)
    The Music Box Hard Drive audio system can store songs from CDs being played. The system has a 9.3 gigabyte (GB) storage capacity and can record up to 200 hours (approximately 2,900 songs). Th ...

    Folding rear seat (if so equipped)
    Interior trunk access For models without a rear center console, the trunk can be accessed from the passenger side of the rear seat for loading and unloading, as shown. (1) Push down on the bu ...

    Freeing a frozen door lock
    To prevent a door lock from freezing, apply deicer through the key hole. If the lock becomes frozen, heat the key before inserting it into the key hole or use the remote keyless entry keyfob. ...