Reporting safety defects
For USA
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying NISSAN.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or NISSAN.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, D.C. 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
You may notify NISSAN by contacting our Consumer Affairs Department, toll-free, at 1-800-NISSAN-1.
For Canada
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada in addition to notifying NISSAN.
If Transport Canada receives complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may request that NISSAN conduct a recall campaign. However, Transport Canada cannot become involved in individual problems between you, your dealer, or NISSAN.
You may contact Transport Canada’s Defect Investigations and Recalls Division toll free at 1-800-333-0510. You may also report safety defects online at: https://wwwapps.tc.gc.ca/Saf-Sec- Sur/7/PCDB-BDPP/Index.aspx.
Additional information concerning motor vehicle safety may be obtained from Transport Canada’s Road Safety Information Centre at 1-800-333-0371 or online at www.tc.gc.ca/roadsafety (English speakers) or www.tc.gc.ca/securiteroutiere (French speakers).
To notify NISSAN of any safety concerns please contact our Consumer Information Centre toll free at 1-800-387-0122.
See also:
Continuously Variable Transmission (CVT) fluid
- Use only Genuine NISSAN CVT Fluid
NS-2. Do not mix with other fluids.
- Using transmission fluid other than
Genuine NISSAN CVT Fluid NS-2
will damage the CVT, which is not
covered by th ...
Loose Fuel Cap warning message
Loose Fuel Cap warning message
The LOOSE FUEL CAP warning message displays
in the odometer when the fuel-filler cap is
not tightened correctly after the vehicle has been
refueled. It may take ...
Locking doors
Locking doors
1. Move the shift selector to the P (Park) position,
place the ignition switch in the LOCK
position and make sure you carry the Intelligent
Key with you.
2. Close all doors.
3. Pus ...
